We want you to be extremely satisfied with your piece. If you are not satisfied with your purchase, you may return the item within 30 days of delivery for a refund.

To be eligible for a return, the piece must be unused, undamaged, and in its original packaging. The item must be returned in the same condition in which it was received. Due to the fragile nature of ceramic products, customers are responsible for carefully packaging the item to prevent damage during the return shipment.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Please provide your order number and the reason for the return. We will provide instructions for completing the return.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or the wrong item was received. If your piece arrives damaged, please contact us as soon as possible and provide photographs of the item and packaging so we can assist you with a replacement or refund.

Once your returned item has been received and inspected, we will process your refund. Refunds will be issued to the original payment method. Please allow 10 business days for the refund to appear on your account, depending on your financial institution.

Items that are returned used, damaged, or without the original packaging may not be eligible for a full refund.